AGN Slot Privacy Policy – Malaysia Member Data Protection

AGN Slot (hereinafter referred to as "we", "the platform", or "AGN Slot") respects the privacy of every member and user of our platform. This Privacy Policy document explains in detail how we collect, use, disclose, store, and protect your personal information when you use our digital entertainment platform at agnslot.click.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and is intended to give all members a clear understanding of our data handling practices. We encourage you to read this document carefully before registering or continuing to use the platform.

This policy covers all information collected through:

• The AGN Slot website at agnslot.click
• Account registration and verification process
• Deposit and withdrawal transactions in Malaysian Ringgit (MYR)
• Gaming activities including slots, live casino, Sports Betting and e-sports
• Interactions with our customer support team
• Email communications and in-platform notifications

AGN Slot practises the principle of minimum data collection — we only gather information that is strictly necessary to provide our services to you. Below are the categories of data we collect:

A. Data You Provide Directly

• Identity Information: Full name, date of birth, identification card number (for KYC verification).
• Contact Information: Email address, mobile phone number.
• Account Information: Username, password (stored in an unreadable hashed format).
• Financial Information: Payment method details including DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX, Maybank2u or CIMB Clicks that you use for deposits and withdrawals in MYR.
• Verification Documents: A copy of your identity card or other documents required for the KYC process.

B. Data Collected Automatically

• Technical Data: IP address, web browser type and version, device operating system, screen resolution.
• Session Data: Login dates and times, session duration, pages visited within the platform.
• Gaming Data: Betting history, game types played, win and loss records.
• Transaction Data: Deposit and withdrawal history, total transactions in MYR, and payment methods used.
• Cookie Data: Information collected through cookies and similar tracking technologies to enhance the user experience.

AGN Slot use personal data collected solely for legitimate, stated purposes. Below is a summary table of how your data is used:

We will not use your data for any purpose beyond those stated above without first obtaining your consent. Should the purpose of use change in the future, we will notify you and, where required, seek fresh consent.

AGN Slot do not sell your personal data to any party. However, in the course of operating the platform, we may share your data with selected third parties in the following circumstances:

Approved Service Providers: We work with third-party service providers who help us operate the platform, including:

• Payment Processors: To process deposit and withdrawal transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks) and other approved Malaysian payment methods.
• Game Providers: To provide access to slots, Live Casino, and e-sports games on our platform.
• Cloud Infrastructure Providers: For secure server hosting and data storage.
• Security Providers: For fraud detection and cybersecurity protection services.

All third-party service providers are required to comply with strict security and privacy standards and may only use your data for the specific purposes related to the services they provide to AGN Slot.

Disclosure to Authorities: We may disclose your personal data to Malaysian authorities if required by law, court order, or a formal request from a legitimate enforcement agency.

We continually invest in our cybersecurity infrastructure to keep your personal data safe. The security measures we have in place include:

Technical Security:

• 256-bit SSL/TLS Encryption for all data communications between your browser and our servers — the padlock icon in your address bar confirms this.
• Data-at-Rest Encryption: Data stored on our servers is also encrypted using the latest industry standards.
• Multi-Layer Firewall: Multi-layered protection to prevent unauthorised access to our databases.
• 24/7 Monitoring: A round-the-clock intrusion detection system that identifies and responds to threats immediately.
• Regular Penetration Testing: Regular security testing by independent experts to identify and address vulnerabilities before they can be exploited.

Access Control:

• Only staff who require access to specific data to carry out their duties are authorised to do so.
• All staff who handle member data undergo thorough background checks and privacy training.
• Access to sensitive data is automatically logged and monitored.

While we take all reasonable steps to protect your data, no system is 100% impenetrable. You can also contribute to your own data security by using a strong password, keeping your login credentials confidential, and promptly reporting any suspicious activity to us via our 24/7 customer support.

AGN Slot retain your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required under applicable Malaysian law.

• Active Account Data: Retained for as long as your account remains active.
• Data After Account Closure: Basic account information and transaction records in MYR are retained for a minimum of 7 years after account closure to meet financial and anti-money laundering legal requirements.
• KYC Records: Identity verification documents are retained for 5 years after the business relationship ends.
• Security Logs: Retained for 2 years for investigation purposes in the event of a security incident.
• Marketing Data: Deleted within 30 days of you withdrawing consent to receive marketing communications.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.

AGN Slot uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how members use our services.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collects information on how you use the platform (pages visited, time spent) to help us improve the user experience. This information is gathered in aggregate form and does not identify you personally.
• Functional Cookies: Stores your preferences such as language, display settings, and game preferences so you do not have to reconfigure them each time you log in.
• Security Cookies: Helps us detect and prevent fraudulent activity and ensures the security of your account.

You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality and your overall experience on the platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policies, you have the following rights regarding the personal data we hold:

To exercise any of these rights, please contact our customer support team via 24/7 live chat or email at support@agnslot.click. We will process your request within 30 business days.

Platform AGN Slot is intended strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or individuals under the age of 18.

All registrants are required to confirm that they are 18 years of age or older during the registration process. Our identity verification (KYC) process also serves as an additional layer of protection to prevent registration by underage individuals.

If we discover or are made aware that personal data of an underage individual has been inadvertently collected, we will take immediate steps to delete that information and close the associated account.

AGN Slot may send you marketing communications about promotions, bonuses, new games, and the latest platform updates. All marketing communications are sent only with your consent.

You can manage your communication preferences in the following ways:

• Email Unsubscribe: Click the "Unsubscribe" link at the bottom of any marketing email we send you.
• Account Settings: Log in to your account and adjust your notification preferences under the Profile Settings section.
• Contact Support: Contact our customer support team to request removal from all marketing communications.

Please note that even after you unsubscribe from marketing communications, we may still need to send transactional and administrative communications related to your account — such as deposit confirmations, security notices, and important policy updates.

AGN Slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new technologies. The latest version of this Privacy Policy is always available on our website.

For significant amendments that affect how we handle your data, we will:

• Notify you via the email address registered to your account.
• Display a clear notice on the platform's main page at least 14 days before the changes take effect.
• Provides a concise comparison between the old and new terms to help you understand the changes easily.

Continued use of the platform AGN Slot after the effective date of any amendment will be considered your acceptance of the updated policy. If you do not agree to the changes, you may close your account before the amendment takes effect.